Last updated: October 2025
Website: store.syncbricks.com.au
Company: Syncbricks Australia
ABN: 99 257 759 706
Contact: hello@syncbricks.com.au
1. Overview
Thank you for purchasing from Syncbricks Australia.
All products available on store.syncbricks.com.au are digital downloads such as n8n workflow templates, automation scripts, Proxmox virtual machines, and configuration guides.
Because digital products cannot be “returned” once accessed, we do not offer refunds once the purchase has been completed and the download has been made available.
Please review all product details, features, and compatibility requirements carefully before purchasing. If you have any questions, contact us at info@syncbricks.com.au prior to checkout.
2. Non-Refundable Digital Products
All digital downloads are delivered instantly upon purchase.
For this reason, refunds are not available for:
- n8n Workflow Templates
- Automation Scripts and Configurations
- Virtual Machine Images (Proxmox or others)
- Diagrams, Drawings, or Sample Files
- Digital Guides or PDF Resources
Once your payment is processed and download access is granted, the sale is considered final.
3. Quality Assurance
Each Syncbricks digital product is tested, verified, and documented before release to ensure reliability and usability.
All templates include:
- ✅ Step-by-step setup guides or YouTube tutorials
- ✅ Detailed documentation for configuration
- ✅ Tested examples to ensure successful deployment
If you encounter an issue using the product, we will gladly assist you through support or offer paid configuration help.
4. Support and Assistance
While we cannot offer refunds, we’re committed to helping you get your product working correctly.
We provide:
- 📺 Free YouTube Tutorials: Step-by-step setup videos are linked on every product page.
- 🧩 Documentation & Guides: Detailed setup instructions are provided with each download.
- 🛠️ Optional Paid Assistance:
- Installation
- Configuration
- Integration or customization
You can request paid support via email at support@syncbricks.com.au.
5. Exceptions (Refund Eligibility)
Refunds may be considered only in the following rare cases:
- The product file is completely inaccessible or corrupted, and a working version cannot be provided within 3 business days.
- Duplicate purchase due to a technical issue (e.g., same order processed twice).
Requests must be made within 7 days of purchase, and must include the order number and a detailed description of the issue.
6. Compatibility Responsibility
All Syncbricks digital products clearly specify their requirements and prerequisites, such as:
- n8n version compatibility
- Required API keys or third-party services
- Software environment (e.g., Docker, Node.js, Proxmox)
It is your responsibility to ensure your system meets these requirements before purchase.
We cannot issue refunds for incompatibility with your environment, server, or third-party service configuration.
7. Trial, Demo & Learning ResourcesBefore purchasing, you can:
- Watch demo videos on Syncbricks YouTube Channel
- Access documentation and screenshots on the product page
- Review setup requirements and prerequisites listed in detail
This helps ensure you understand what the product does and how it works before buying.
8. Contact & Support
If you have any questions regarding your purchase, installation, or usage, please contact:
Syncbricks Australia
📧 Email: support@syncbricks.com.au
🌐 Website: https://store.syncbricks.com.au
📍 Melbourne, Victoria, Australia