Last updated: October 2025
Website: store.syncbricks.com.au
Company: Syncbricks Australia
ABN: 99 257 759 706
Location: Melbourne, Victoria, Australia
Contact Email: hello@syncbricks.com.au
1. Introduction
At Syncbricks Australia, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website store.syncbricks.com.au and purchase our digital products, templates, and automation workflows.
By using our website or purchasing from us, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect personal and technical information necessary to provide our products and services, including:
🔹 Personal Information
When you register, purchase, or contact us, we may collect:
- Full name
- Email address
- Billing address
- Payment information (handled securely via Stripe or PayPal — we do not store credit card details)
- Company name (if applicable)
🔹 Technical Information
Automatically collected through cookies and analytics:
- IP address and browser type
- Device and operating system
- Pages viewed, time on site, and referral source
- Download activity for your purchases
🔹 Optional Data
If you subscribe to our newsletter or updates:
- Email preferences
- Course or product interest tags
3. How We Use Your Information
We use your data strictly for legitimate business purposes, including:
- To process orders and deliver digital downloads
- To provide support and updates for your purchased templates
- To communicate about new products, updates, and promotions (if opted in)
- To improve website performance, usability, and user experience
- To comply with legal and tax obligations
We never sell, rent, or trade your personal data with third parties.
4. How We Store and Protect Your Data
We use secure cloud servers and encryption protocols (SSL/TLS) to protect your data.
All payment transactions are processed through trusted third-party gateways (Stripe, PayPal) with PCI DSS compliance.
Access to your data is restricted to authorized personnel only, and stored data is periodically reviewed and purged as per retention policy.
5. Cookies and Tracking Technologies
We use cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to:
- Measure site performance and marketing effectiveness
- Personalize your browsing experience
- Track affiliate or referral sales
You can disable cookies in your browser settings. However, some site functions may not work properly if cookies are turned off.
6. Third-Party Services
We may integrate with or link to third-party platforms for functionality:
- Payment Processing: Stripe, PayPal
- Analytics: Google Analytics, Meta Pixel
- Email Marketing: Brevo (Sendinblue), Mailchimp
- Learning & Downloads: Syncbricks LMS or Easy Digital Downloads
These providers have their own privacy policies, and we recommend reviewing them before use.
7. Data Retention
We retain your personal information only as long as necessary:
- Transaction records: 7 years (for tax and legal compliance)
- Account information: Until you request deletion
- Email subscriptions: Until you unsubscribe
Once data is no longer needed, it is securely deleted or anonymized.
8. Your Rights
Under the Australian Privacy Act 1988 (Cth) and international data protection laws (GDPR), you have the right to:
- Access, update, or delete your personal information
- Request correction of inaccurate data
- Withdraw consent for marketing communications
- Request data portability (transfer to another service)
To exercise these rights, contact us at privacy@syncbricks.com.au.
9. Data Transfers
Your data may be stored or processed on servers located outside Australia (e.g., cloud infrastructure in the USA or EU).
We ensure all transfers comply with international data protection standards and maintain equivalent safeguards.
10. Children’s Privacy
Our website and products are intended for adults and professionals (18+).
We do not knowingly collect data from children. If you believe a minor has provided information, please contact us for removal.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be reflected on this page with a revised “Last updated” date.
You are encouraged to review this policy regularly to stay informed of changes.
12. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact:
Syncbricks Australia
📧 Email: hello@syncbricks.com.au
🌐 Website: https://store.syncbricks.com.au
📍 Melbourne, Victoria, Australia